SuperByte - How we work

Collaborative solutioning approach

Our approach to delivering solutions focuses on building good working relationships with those closest to the issues at hand, enabling us to have in-depth conversations around issues such as, data pain points; key reporting requirements; and processes, allowing for analysis providing a foundation for delivering the most effective solutions.

We will work closely with those who undertake the process to ensure that the solution will both meet the Key Goals outlined and will allow users to capture the necessary information efficiently.

Requirement gathering

Identify requirements

In the initial stage of the process, we engage with all stakeholders involved & outline the key goals of the project.

Workshop recommendations

We recommend different options for workshop sessions, allowing us to work alongside you when developing the final solution.

Initial consultation

The initial consultation focuses on discussing the Key Goals in detail to allow for analysis and development proposal.

Build

We begin the initial development of the minimum viable product based on the proposal from the initial consultation.

Solutioning workshops

During the workshop sessions, we gather feedback, encouraging collaboration. This allows our team to refine the solution between workshops.

Finalisation

The MVP will go through a final round of development, ensuring all key goals have been met.

Discovery & Delivery

Continued support

Training

Specific training sessions are organised to introduce & onboard all user groups to the platform.

Help centre

A built-in help centre is available on every page of the platform, allowing you to get the help you need, when you need it.

Platform updates

As the platform is developed, regular updates and release notes are posted to the platform, keeping you informed of anything changing.