SuperByte collect name and contact details from potential clients, current clients, suppliers and those who have expressed interest in SuperByte. This information is collected online and in person, including through enquiries from our website.
Third party data is accessed through our clients – who provide us with this information to add users to their platform.
We also collect personal information from our employees and consultants – including contacts, registration, tax, insurance and other details in line with our employer obligations.
We use your personal data only for the following purposes:
- To respond to your inquiry and provide customer support.
- To improve our services based on your feedback.
- To maintain a record of communications for quality and security purposes.
- To comply with legal obligations and ensure data security under ISO 27001 standards.
We do not sell, rent, or distribute your personal data to third parties for marketing purposes.
- Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
- We have a contractual obligation.
- We do not make automated decisions or do profiling based on the data we hold
We store your information securely – and when online, with encryption.
We intend to store and process data within the UK.
When data is stored or processed outside of the UK or EEA, it is transferred or provided to the clients storage following legal requirements.
We protect your personal information:
- to protect data against accidental loss
- to prevent unauthorised access, use, destruction or disclosure
- to ensure business continuity and disaster recovery
- to restrict access to personal information
- to conduct privacy impact assessments in accordance with the law and your business policies
- to train staff and contractors on data security
- to manage third party risks, through use of contracts and security reviews
Your data will be stored securely and retained for up to 2 years if it is not actively in use. After this period, it will be permanently deleted or anonymized.
If your data is still in use (e.g., ongoing communication), we will retain it as necessary for service continuity.
We implement encryption, access controls, and security monitoring to prevent unauthorized access, modification, or loss of your data.
Our security measures align with ISO 27001 best practices to ensure confidentiality, integrity, and availability of personal data.
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances. For any data protection enquiries, please first contact us via
does not use cookies to track information.
Platforms developed and hosted through SuperByte (WayWeWork, Reflow and RE), session cookies are used only for legitimising users and load balancing cookies to ensure your page loads quickly. For sites where user login is required - your company or the company giving you access, takes responsibility for GDPR requirements.
For more information on cookies, please read our cookie policy
By submitting your inquiry through our Contact Us form, you confirm that:
✔ You have read and understood this Privacy Policy Agreement.
✔ You agree to the collection, processing, and secure storage of your data as outlined.
✔ You acknowledge that your data will be securely retained for up to 2 years if not actively in use, in accordance with ISO 27001 and applicable privacy regulations.
For any data protection enquiries, please first contact us via:You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Cogitor Limited
Office Address: Old Grammar School House, School Gardens, Shrewsbury, SY1 2AJ
Data Protection matters should be referred to us via:
