"We’re calling this a positively disruptive software platform, we are now able to do so much more with not only increased efficiency across our whole team, but also providing quick and easy access to information."


CNWL NHS required an Estates Management platform to replace several separate databases and set up a new standardised set of Estate delivery processes. We worked closely with the team to deliver a new portal, using our MIS platform framework to provide a highly visual and interactive user journey to the crucial property information.

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The database is accessed via our content managed portal, where the team can upload data and multiple types of content. The portal acts as a central gateway to core data on costs, requisitions, assets, conditions, occupancy, and tenure.

The Estates team can easily access a day-to-day overview of activity, with guidance on use, access to resource materials and process information, regulatory steps and important team updates. A user access matrix allows restricted access on sections of the platform (employees/line managers/admin and super admin).


Data sets including project and FM costs, occupancy breakdown, building metrics, project deliverables, and progress can all be reviewed and aligned to CNWL’s KPIs, while the Reporting feature makes it easy to create and share reports between teams.

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